March 3, 2015

Business Operations Ticket System

The Business Operations Ticket system is will be available to faculty, students, and staff of the UW College of Education. If you should have access to this system contact the COE Help Desk.

Website URL: https://education.uw.edu/businessoperations/pub/

Purpose

The client interface of the College’s Business Operations Ticket system and allows faculty, students, and staff of the UW College of Education to make fiscal business operations requests (currently only travel authorization and reimbursement requests). The portal allows users to see their open and resolved tickets and add additional information.

The business office interface provide ticket administration ability including reporting. It is currently under development and is expected to be available to users starting spring 2015.

Features

• Support ticket creation and tracking.

Users

• All COE faculty, students, staff – best way to request travel support
• COE fiscal staff for managing support, sharing information on cases